Returns policy

If, for whatever reason, you are not tripping over yourself to get down the beach with your new purchase(s), we are more than happy to offer you a full refund on all goods returned to us in resalable condition within 21 days of dispatch. This EVEN includes Sale items. Therefore, please try your sandals on on a carpeted surface until you are sure that they are destined for your wardrobe.

To return any product, please fill in the enclosed Returns Form that was posted with your order, along with the unwanted items and send to:

Aspiga
Haven Hill
St Mary Bourne
Nr Andover, Hants
SP11 6AU

Regrettably, delivery charges are non-refundable unless your order is incorrect or faulty. Hot tip, for your piece of mind please make sure you ask for a stamped ‘Certificate of Posting’ to keep as a receipt, as we cannot take responsibility for items that for whatever reason fail to reach Aspiga HQ.

Faulty Items

Please carefully check your items when they arrive to ensure you are completely satisfied. Should you receive a faulty/damaged item, please email us at admin@aspiga.com to let us know and then follow the Returns Procedure above.
For faulty items that have been worn/used or returns that are outside of our Returns Policy please email us at info@aspiga.com for further assistance. We cannot make any promises, but we will check it out and may offer a refund at our discretion.
Swimwear - For hygiene purposes, when trying on all swimwear for size, please keep your knickers on ladies…and gentlemen. If the plastic hygiene sticker has been removed we will unfortunately not be able to refund you.

What Happens Next?

We will be straight on the email to you as soon as we have taken delivery of the returned item(s) and have processed your refund. Refunds will be credited back via the original method of payment. Please allow up to 14 days for returns to be processed.

Stock Availability

Unfortunately despite our best efforts ,we cannot 100% guarantee that we have all items in stock permanently. If an item is out of stock, please drop us an email and we can advise you when the item will next be available and get it out to you as soon as humanly possible.