Retail Assistant For Aspiga, Bath
Retail Assistant – Bath
Part Time, two to four days a week, including weekends
Start Date – June 2023
Based in Bath, Broad Street
RETAIL ASSISTANT
We are looking for a Retail Assistant to work alongside the Store Manager in Bath to deliver excellent customer service and deliver on agreed performance targets for Aspiga. The role requires confident communications skills and the ability to build strong relationships with colleagues and customers. The Retail Assistant needs to be perceptive with an eye for detail, flexible in meeting the demands of the business and enthusiastic about sharing our passion for sustainability.
KEY RESPONSIBILITIES OF ROLE
- Support the Store Manager in Bath to ensure that all sales and profit targets are achieved.
- Ensure consistently high levels of outstanding customer service, working to specific brand guidelines
- Proactively engage with customers to increase conversion and provide positive experiences of Aspiga
- Assist the Store Manager with stock takes, reviewing best sellers and providing feedback to pass onto
Head Office - Demonstrate current knowledge of Aspiga’s values on sustainability and ethical fashion in terms of
materials used, production processes and packaging practices - Actively drive commercial opportunities and look at innovative ways to market the shop locally
- Represent the brand’s values, adhering to company procedures and policies
- Promote marketing materials and ensure customer names are signed up to the email database
- Product fulfillment, sending stock to customers
- Ensure that company and brand standards are maintained and adhere to Health & Safety guidelines
- Provide flexible support to the Store Manager to fill gaps in the Staff Rota as required
PEOPLE SKILLS
- Develops good working relationships within the business
- Maintain professional behaviour in the workplace
- Be respectful of others
KEY ATTRIBUTES – we are looking for someone with…
- Experience in contemporary fashion or luxury retail management
- Commercial acumen and confidence in supporting target driven goal realisation
- Excellent communication skills with the ability to share the brand story and connect with our
customers - Ability to build and maintain good working relationships within the business and with external suppliers
- Resilient and flexible attitude, able to work under pressure and adapt to meet deadlines
- Capable organiser with strong attention to detail
- Proficient IT skills with experience of using the Microsoft Suite and Google Meets/Sheets
- A proactive and pragmatic approach to problem solving
- A respectful and professional manner at all times
Please send your CV to olivia.bleasdale@googlemail.