ROLE: Store Manager, King's Road

LOCATION: Aspiga Flagship store, Kings Road, Chelsea, London  

HOURS:4 to 5 days per week, including Saturdays  

START: January/February 2024

 

INTRODUCTION

Aspiga is a leading ethical and sustainable contemporary clothing company creating wearable, stylish and timeless collections for women and men using natural and organic materials.  Established in 2006, Aspiga is a responsible fashion brand that continues to lead the way in sustainable and ethical fashion - putting people and our planet first. Aspiga partners with artisans and suppliers, primarily in Kenya and India, to create stylish clothing collections using natural, organic and sustainable materials.  Having started as a wholesale business, Aspiga expanded into the online retail space before opening its first shop in 2019. Since that success, we have opened further stores with a new site on the Kings Road being an important step for us with huge potential to further develop the Aspiga profile amongst local customers.

THE ROLE: Store Manager, Kings Road, London

We are looking for an experienced retail manager with proven customer skills to run our Kings Road site.  We need a talented individual who will approach this role with enthusiasm and help us to share our passion for sustainability with our wonderful customers.  This role requires great communication skills, a creative outlook and a commercial attitude.  The Store Manager will have responsibility for staffing, effective merchandising and product fulfillment.  As one of our Store Managers, you will be part of our growing network of retail staff and be supported by the Head Office team.

KEY RESPONSIBILITIES:

  • Effectively manage the Kings Road store to ensure that all sales and profit targets are achieved
  • Recruit and manage staff to create a strong roster of people to appropriately staff the store
  • Manage staff hours against the budget provided and meet agreed sales targets for the shop
  • Focus on the sustainability of fitouts and displays so it is tangible at point of sale
  • Deliver exceptional customer service and model outstanding levels of service to your team
  • Ensure that all shop staff work to the Aspiga customer experience and brand guidelines, providing motivation and coaching as required
  • Represent the brand’s values, adhering to company procedures and policies
  • Actively develop Aspiga’s profile by seeking opportunities to engage with customers, increase conversion and collaborate strategically within the store’s local community
  • Promote marketing materials and ensure customer names are signed up to the email database
  • Actively drive commercial opportunities and look at innovative ways to market the shop locally
  • Undertake frequent stock takes, review best sellers, define collections/ranges with the Merchandiser and provide feedback to the team in Head Office
  • Product fulfillment, sending stock to customers
  • Demonstrate current knowledge of Aspiga’s values on sustainability and ethical fashion in terms of materials used, production processes and packaging practices

KEY REQUIREMENTS:

  • Experience in contemporary fashion or luxury retail management
  • Commercial acumen and confidence in driving KPIs, planning staff and inventory management
  • Proven management skills with experience of building and motivating effective teams
  • Excellent communication skills with the ability to share the brand story and connect with our customers
  • Ability to build and maintain good working relationships within the business and with external suppliers
  • Resilient and flexible attitude, able to work under pressure and adapt to meet deadlines
  • Capable organiser with strong attention to detail; proficient IT skills required (Slack, Shopify, Google)
  • A proactive and pragmatic approach to problem solving

Please send your CV and covering letter to oliviawallace@aspiga.com