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DELIVERY INFORMATION
DELIVERY METHODS
We have different delivery methods depending on your location and how quickly you would like your order.
We now use Royal Mail for standard deliveries, if you experience any issues with Royal Mail, please get in touch on 0207 627 5166 or choose the express delivery option at checkout.
PLEASE NOTE: our warehouse only sends goods out Monday-Friday, so orders placed after 1pm on Friday afternoon and on Saturday and Sunday will be despatched Monday. We do not offer a weekend delivery service. All delivery times exclude public holidays.
UNITED KINGDOM DELIVERY
UK Standard Delivery: £4.99 (arrives in 3-5 working days)
UK Express Delivery: £9.99 (place order before 1pm Monday - Thursday to receive next working day)
All UK orders over £170 will be automatically upgraded to FREE UK Standard Delivery.
All our orders have a tracking number which will be emailed to you when the order is despatched.
PLEASE NOTE: you may experience some delays in receiving your parcel for both standard and express delivery services due to higher volume demands faced by our courier companies.
INTERNATIONAL DELIVERY
Aspiga welcomes customers from all around the world. We love our sandals to travel far and wide, so much so that we now offer worldwide shipping at a low-cost to over 100 countries and offer checkout in multi-currency with local payment types.
To place your order, please ensure you select the relevant flag for your delivery address. This is featured on the top right hand side of our website.
IMPORTANT DELIVERY: for all international shipping destinations, duty is clearly itemised in your shopping bag and throughout the checkout process. Customers can opt out of paying duty by unticking the 'Pre-pay your duty and tax' box at checkout. If you opt out of paying duty up front, it is your responsibility to pay any applicable charges on delivery.
HELP & CONTACT
We want our delivery service to be as hassle-free as possible, so if you have any queries, concerns or just fancy giving some feedback, we'd love to hear from you. Contact us or send us your feedback.
*if your order is over 2kg in weight, we will be in touch if further delivery charges are applicable.
PRE-ORDERS: after putting in a request for an item you would like to purchase, you will be sent an email when we have it back in stock or if it’s available for a pre-order.
As a sustainable company we do not mass produce, so pre-order enables us to ensure that you get the size and colour way of the product that you would like to order.
This also enables us to know what quantities we need to re-order to avoid overstocking.
We advise you to place a separate order for your pre-ordered item(s) as your whole order will only be shipped out once all items are available.
We are happy to honour free delivery for your pre-order so do give us a call on +44(0) 207 627 5166 where we can process this for you.
DELIVERY INFORMATION
DELIVERY METHODS
We have different delivery methods depending on your location and how quickly you would like your order.
We now use Royal Mail for standard deliveries, if you experience any issues with Royal Mail, please get in touch on 0207 627 5166 or choose the express delivery option at checkout.
PLEASE NOTE: our warehouse only sends goods out Monday-Friday, so orders placed after 1pm on Friday afternoon and on Saturday and Sunday will be despatched Monday. We do not offer a weekend delivery service.
UNITED KINGDOM DELIVERY
UK Standard Delivery: £4.99 (arrives in 2-4 working days)
UK Express Delivery: £9.99 (place order before 1pm Monday - Thursday to receive next working day)
All UK orders over £200 will be automatically upgraded to FREE UK Standard Delivery.
All our orders have a tracking number which will be emailed to you when the order is despatched.
PLEASE NOTE: you may experience some delays in receiving your parcel for both standard and express delivery services due to higher volume demands faced by our courier companies.
INTERNATIONAL DELIVERY
Aspiga welcomes customers from all around the world. We love our sandals to travel far and wide, so much so that we now offer worldwide shipping at a low-cost to over 100 countries and offer checkout in multi-currency with local payment types.
To place your order, please ensure you select the relevant flag for your delivery address. This is featured on the top right hand side of our website.
IMPORTANT DELIVERY: for all international shipping destinations, duty is clearly itemised in your shopping bag and throughout the checkout process. Customers can opt out of paying duty by unticking the 'Pre-pay your duty and tax' box at checkout. If you opt out of paying duty up front, it is your responsibility to pay any applicable charges on delivery.
HELP & CONTACT
We want our delivery service to be as hassle-free as possible, so if you have any queries, concerns or just fancy giving some feedback, we'd love to hear from you. Contact us or send us your feedback.
*if your order is over 2kg in weight, we will be in touch if further delivery charges are applicable.
PRE-ORDERS: after putting in a request for an item you would like to purchase, you will be sent an email when we have it back in stock or if it’s available for a pre-order.
As a sustainable company we do not mass produce, so pre-order enables us to ensure that you get the size and colour way of the product that you would like to order.
This also enables us to know what quantities we need to re-order to avoid overstocking.
We advise you to place a separate order for your pre-ordered item(s) as your whole order will only be shipped out once all items are available.
We are happy to honour free delivery for your pre-order so do give us a call on +44(0) 207 627 5166 where we can process this for you.
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