STORE MANAGER FOR ASPIGA STOW-ON-THE-WOLD
Store Manager – Aspiga Stow-on-the-Wold
Full time Monday – Friday 9.30-5.30pm and include 2 x weekends a month
Start Date – 23rd February 2023
Based in Digbeth Street, Stow-on-the-Wold
Established in 2005, we are a responsible fashion brand who continue to lead the way in sustainable and ethical fashion - putting people and our planet first. Upholding these values is a key objective for the company: we use sustainable fabrics such as organic cotton, Lenzing viscose and linen, and all our packaging is made from recycled materials. We partner with artisans and suppliers, primarily in Kenya and India, to create contemporary and stylish clothing collections for women and men, whilst supporting small, family run businesses.
At Aspiga, we believe remarkable talent, enthusiasm, and creative thinking add up to great work. We’re looking for a versatile new member of the Retail team; a good communicator with a passion for sustainability, who has excellent retail and customer skills to drive the retail channel. Our Stow-on-the-wold store will be the 10th of our Aspiga stores and we are thrilled to be adding it to our thriving retail channel which is set to grow in 2023.
The role of the Store Manager is to manage the store and deliver the agreed KPI’s and business plans for Aspiga. The Store Manager will have full autonomy for driving sales and customer satisfaction, helping to promote the store on social media and creating an in-store customer experience that reflects the quality of the Aspiga brand.
Key Responsibilities of Role
- Reporting into the Retail Manager (RM) and managing the store to ensure sales and profit targets are achieved.
- Supporting the RM and Founder to open, manage and recruit staff for the retail store, approving all recruitment with the RM.
- Manage the staff rota to ensure the shop is staffed appropriately and staff hours are managed against budget and agreed sales targets for the shop.
- Ensuring the sustainable fitouts for each store are delivered and implemented on time, making sure the shop is as sustainable as possible and that the point of sale reflects this.
- Ensuring the consistent delivery of Aspiga’s customer service experience through coaching, developing and motivating the shop team, leading by example and by exceptional interactions with the customer.
- Ensuring all staff work to the Aspiga customer experience and brand guidelines within the shop.
- Behaving in a manner that represents the values of the Aspiga brand, adhering to company guidelines and policies.
- Actively seeking opportunities to develop the profile of the Aspiga brand in the retail environments and engage their customers, increase conversion, develop relevent and appropriate collaborations, build strategic relationships within the store’s local community and by organising events with social media influencers and bloggers.
- Ensure marketing materials such as brochures and ‘Aspiga Loves’ are handed out and all staff collect customer names to sign up to the email database.
- Actively driving commercial opportunities e.g. using Social and paid ads to increase footfall and looking at innovative ways to market the shops within the local area to help increase sales.
- Undertake frequent stock takes, checking stocks in store are selling, review best sellers, define with the Merchandiser the right collection / range for stores and feedback to HQ high, via the RM.
- Ensuring company and brand standards are maintained as well as adhering to Health and Safety guidelines.
- Upholding Aspiga’s values on sustainability and ethical fashion by ensuring their knowledge of the company’s ethical and sustainable use of materials, production processes and recycled packaging is up-to-date.
- Develops good working relationships within the business
- Develop good relationships with external suppliers
- Maintain professional behaviour in the workplace
- Be respectful of others
KEY ATTRIBUTES – we are looking for someone with…
- Experience required in contemporary fashion or luxury retail management
- Commercial acumen - experience driving KPI’s, staff planning and inventory management
- Confident and outgoing; able to effectively communicate the brand story
- Experience building and leading effective teams
- Organized, able to multitask, prioritise and delegate tasks
- Ability to communicate effectively with customers and staff
- Confident operating Microsoft suite software and Google sheets and meets.
- Excellent communication skills and the ability to work cross-functionally
- A proactive and pragmatic approach to problem solving is also essential
- Attention to detail is a must
- Ability to work under pressure and to meet deadlines
Please send a copy or your CV and cover letter over to email@example.com.